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| - My girlfriend is a fan of Fatburger, so I decided to go to this location to surprise her with some food. I quickly discovered, however, that Fatburger, this location in particular, is a very mixed bag.
First and foremost, the biggest flaw: NO DRIVE-THRU WINDOW. In this day and age, I didn't think they were still making fast food restaurants that required you to get out of your car. It doesn't take a rocket scientist to know that this is a big mistake.
Secondly, the service is very hit and miss. One time I asked for the thin/skinny fries, and they put the larger steak fries in my bag anyway (which if you ask me, aren't as good.) One time they tried taking my order when they weren't even standing at the register, and needless to say I wound up repeating it several times.
Another thing that is really weird about this location is their jukebox. It brags about free music, yet the LCD appears to be covered up. On top of that, it even has money/credit card slots. Seriously? Having access to free music would be a great way to kill time while waiting for my order, but it looks to me like this damn thing doesn't even work.
And another big flaw.... the PRICES. For a medium burger and a small order of fries, its TEN DOLLARS. And this is WITHOUT A DRINK! The food at Fatburger is excellent, and I believe they would be justified in asking slightly more for their items.... but this is ridiculous.
If you MUST eat at a Fatburger, go to one with a drive-through - and be prepared to pay more than you might want to. This is a place that has the potential to be great, but this one needs a drive-thru, improved service, and lowered prices before I give them anything above 2/5.
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