If I could give it zero stars... I would. Since I moved to Tempe four years ago to go to ASU I have spent thousands of dollars here from I tip Le Prive Hair couture extensions to lord and cliff clip ins. I have NEVER had an issue with the employees until my visit yesterday. I went in looking to buy red and blonde hair extensions since that is my color. I know my color is unique and I most likely have to color them, but I wanted to get as close as possible. I was greeted by a nice woman who I think was new because she said she didn't know about the extensions and went to get someone else. The next lady treated me like I was wasting her time. She looked for a minute and told me they did not have any in my color and never have. I told her that I got extensions from Sunnys before and I have even had one person offer to order me some in my color. The woman who was helping me said they have every color their and NOTHING close to my color and told me " Well. we don't have anything maybe you should die your hair". I was appalled at how RUDE she was that I just turned around and walked to my car. I have never felt so disrespected at Sunnys before. That one employee made me NEVER want to step foot in their again,which is a shame because I have spent so much money there and planned on spending more on a new set. I used to recommend this place to all my girl friends, and after telling them about my experience they will not be returning either. PLEASE PLEASE PLEASE tell your employees a thing or two about how to treat paying customers.