I've been to this place at least four times now. (once every month) I've had good experiences all four times that I've gone. I do however go during lunch time when they aren't as busy. We also go when we get their buy one entree get one free coupon in the mail. It's an awesome deal!
They have a huge variety on both their drink and food menu. I will say that I think they have the best steaks compare to Applebee's and Chilli's. Their steaks are super tender and the server always ask you to cut your steak to make sure its cook the way you asked.