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  • This store has set hideous customer service standards! I was lied to about their return policy by an employee and screwed over! They gave me the run around when I asked to speak to a manager...she was conveniently never present and was the "only one who could help me." When giving me the final verdict on my issue, she cowardly had her employees do it for her on the phone (of course not face to face) and could not even call me herself. I highly recommend taking your business to a different pet boutique where quality service matters!
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