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  • I'm giving this pediatric office a one star because I can't give them zero. Twice in two weeks I had to go there because my kids were sick. Aside from having an appt, I waited well over an hour! Then the second visit that week, we found out two of the kids had brochitis and they needed to have breathing treatments every 2 hours. Which is fine, and antibiotics.... But being sick and needing antibiotics 3 times a day and breathing treatments every two hours. They said they would send the prescription over to the CVS which by the way is in the same parking lot. Within the hour, It should be ready within two hours. So with that being said, and my kids NEEDING to do the breathing treatment I gave them 3 hours just to be safe. Went to CVS-- to pick up just as the pediatrician had said it should be ready within two hours. Come to find out they never sent the prescription! Ok, so the pharmacy calls the drs office the excuse they had WAS THEY ARE BUSY. Ok, totally understandable but when a doctor stresses the importance to you to get the meds asap, and start the breathing treatment asap. But they never send the prescription out? Seriously?!!?! Then when you make an appt they have the drs husband answering the phone booking appts, who doesn't even know what he is doing. He asks when do you want to come in i give a day that will work out for us, then he says oh there is nothing available till monday- then gives you times that totally doesn't work. Why ask the day if your going to try and schedule me a completely different day? Makes no sense! And plus, i'll schedule an appt and have to wait over an hour .With three kids, two at home and one at school my time is limited to dropping and picking up since my son is in kinder. I don't' really want to take so much time out of my day trying to argue with drs offices.
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