This was our first experience with Thai Emerald. My wife and I both ordered Pad Thai to go and it was pretty average. It didn't have much flavor, it seemed like they forgot to toss in some spices. On top of the average Pad Thai, we were charged a tip that we did not add on ourselves! Our total was $27 (and some change) and a few days later when our debit card processed, the total here was $30! Like I said, we picked this food up to go, we did not eat inside. Needless to say we will not be returning to Thai Emerald.
******update - We went back to Thai Emerald and they were helpful and very apologetic. They refunded the $3 and offered us a gift card as well (we declined). We believe it was an honest mistake.