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  • This used to be one of my Mexican restaurants in the Cleveland area. While the food still remains good, the service is weak. First off we did not receive the appetizer we ordered. Our main course was delivered and it dawned on the server we hadn't received our appetizer. So without asking us if we still wanted it, he bought it out to us. He did not even offer to comp it. As for the main course, my choice of sauce was placed on my wife's enchilada and vice versa. We didn't complain because the food was still good. But ultimately you want what you ordered. Why, all of a sudden, do servers feel they don't need to write orders down? This is the 3rd time in a row I've left Zocalo feeling that the servers just don't care.
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