I took my 1 year old (and extremely "happy") shih-tzu daughter to get groomed after a not so good experience at our regular "big box store" groomers... we LOVED the Puff & Fluff experience and we will surely be back! Plus, I'd rather support local businesses ;-) My baby looks amazing, she was not stressed when I dropped her off or picked her up, the price was reasonable and the ladies were very friendly.