The sandwich I order is really good but 75% of the time they make it wrong, which is frustrating. Sometimes I go in and order a sandwhich and they act like Im speaking another language and say "we dont have that sandwhich" and I turn to the menu and have to point it out. Which is ironic since its called einsteins. The food is good but they really need to train thee people better, and have a better system for food pickup since you have to wait awkwardly at the drink area. Its a bummer because I always want to go there but then I have to worry about getting the right order...