If you're in a hurry, don't order anything but black coffee. There were maybe 9 people in the place (all of which basically had their orders already) and the staff seemed over whelmed. The pastries are not over complicated and the quiches are heated in a microwave, bagels in a toaster. The espresso drinks are obviously made by a barista. But it still somehow takes forever with 4 people behind the counter to even have someone say "hi, I'll be with you in a moment" or anything for that matter. The isn't the 90s or early 2000s stop trying to act like an "emo" coffee shop employee and try to be friendly, not act like people coming to spend their money is somehow creating a huge pain in your day. This was my second time there in a month time...still disappointed by staff attitude.