They did not respect my time. At the very least they were very careless in managing their workflow and giving me accurate time frame for work to be done. I had to leave after sitting for 45 minutes when I originally asked if I should book an appointment and come back. Because they didn't bother to check their appointments for the day they bumped me back three spots and said it would be another hour and I didn't trust that. And then after I waited 45 minutes they asked me if I wanted to make an appointment and come back. They should have checked their appointments first before telling me a time or just let me book an appointment to begin with. And I had to ask, they didn't even bother to let me know hey we had to bump you, this is the new time. Apparently they were content to let me sit there all day.
My family were long time customers but I will never go back. Hello Costco or firestone.