Our group was booked in the tower room, but we were assigned to a pyramid room due to "unavailability". I'll be fair to say that we were given the option to move but due to our schedules (was there for a convention), we opted to suck it up.
The room was dark, gloomy, outdated and worst of all FILTHY. I would understand old furniture, dated interiors but filth? No thanks.
- I had just settled in the room and decided to watch TV. When I picked up the remote there was LOTION/CREAM on it. Housekeeping did not bother wiping this down or disinfecting the remote?
- There was mold on the tub grout. Disgusting.
- Not sure if it's the tile design/color but it just looked filthy. Reminds me of green mold. Could it have been green mold? I did not even bother wiping to check/confirm.
- Decorative pillows on the BED were dirty. Why can't they have white sheets like all other hotels?
The one star is for the Casino which isn't so bad. Good selection of penny slots.
I can only hope we're never booked at this hotel again.