BEWARE...all sales are FINAL for machines (vacuum and sewing)! It's printed on the receipt (and then it's too late) but no where else. The gentleman that is supposed to know the vacuums like the "back of his hand" really doesn't and is not patient in explaining the product. They don't point out the necessary gadgets you need to buy to make the vacuum effective...they just want to sell you a product. It was an expensive mistake to buy our vacuum at the Chandler location.