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  • The staff are great. They are very friendly and informative. However, our experience in the lobby is awful! I would highly recommend they take the playroom out of the lobby. Parents let their children run around and climb over everything. They have little riding cars and the kids run over everyone while they are waiting. It's terrible! They have a playhouse for the kids to play on and the children climb onto the top and they push the ceiling tiles up! I have been here 3 times now and I have had the same experience every time. The "playroom" lobby is complete chaos. Kids running, climbing all over the furniture, screaming, falling, crying, etc. I take my kids to Kidz are KooL Dentistry in Arrowhead and this does not happen there. I've been going there for 9 years and I've never experienced chaos like this in their lobby and it's is a very fun environment for children. The playroom lobby at Cute Smiles for Kids also smells awful. It's bad. I can't compare it to any other smell I've ever smelled before. It's seriously gross. When the staff call you to the back for your appointment it doesn't smell bad at all. It smells fine in the back. The awful smell is contained within the playroom lobby. The best thing about Cute Smiles for Kids is the staff. They did a great job with my 12 yr old brother. The dentist was great. My brother was very nervous to get his fillings but the staff were great with him. They are also great with the parents. They answer any questions and tell you everything they are going to do before they do it. If you can get past the chaos in the lobby, this would be a great place! It almost feels unfair to give this place a negative rating because the staff are really great but the lobby is a complete fail.
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