So, much like in the movie "A Christmas Story" our dogs ate my planned dinner of cornish game hens.
That meant we needed to scramble find a place for Christmas 2016 dinner. Chompies was open and we called. We confirmed that if we arrived before 6:30pm we would be seated. Upon arrival at 6:10pm we were told that we would not be seated because the management had changed their minds about seating times. We explained that we had called and were told 6:30pm to which we were told we were out of luck. Now, typically this would have been an inconvenience but tonight we had our 89 year old grandmother with us for dinner.
I immediately asked to speak to the manager and was visibly irritated. A manager came out and I requested to speak to Mitch, the general manager. Mitch came out and immediately apologized for the inconvenience, the misunderstanding and assured us that all would be handled. The hostess staff informed us it would be approximately an hour before we would be seated, so we waited. About 15 minutes later we were in a booth and ready to go.
Drinks were served in a most timely fashion and dinner was fantastic!!! It took a bit to get there bit it was Christmas and the place was jam packed!!! Absolutely will be back! Mitch brought our food out and was an absolute gentleman! We thanked him, apologized for our irritation and wished him a great holiday!
Mitch - I'll be calling tomorrow to say thanks again, but you sir are amazing and a gentleman! Thank you for saving Christensen Christmas dinner 2016. Damn dogs.