I am a big fan of Starbucks because I do enjoy the consistency of service and beverage quality they offer. And this Starbucks did not disappoint.
My boyfriend and I stopped at this location while moving back to our home in Tucson. We were warmly greeted as we entered the store. The drink was yummy and the Google wifi was excellent.
We were just starting to relax and decompress a bit in two of their comfy chairs when two men decided to hold a conference call on speaker. We gave these two men a few minutes to see if they would realize that the female caller's volume was piercing the atmosphere of the entire cafe. These two men were utterly clueless and the baristas were busy with customers at the counter.
My boyfriend walked over to ask them to please either adjust the volume of the speaker phone, or perhaps hold their conference call in a more private setting. The two men were sarcastic and rude in their response, but the glares of other customers forced them into compliance.
A minute later another gentleman walked over to thank my boyfriend for asking them to turn down their volume. He and a few other customers in a corner were not sure where the noise was coming from, but they found it equally disturbing. We commiserated on some people's lack of common courtesy.
Then one of the baristas came over and offered my boyfriend a $4 off your next visit gift card. She also thanked him for helping keep their cafe environment pleasant.
Kudos to this Starbucks for rewarding customers with good manners. When we're in Phoenix again, we know this location will be the one we prefer.