I'll be honest. I was hesitant to try this place after reading the mixed reviews on Yelp, but the nice girl at Tea Time down the street told me I should try it so I did. The service has been very good, they take your plastic via Square which I love, and my hot green tea was very good served in a heavy glass tumbler (not the norm for sure). The wifi connection is good/fast. The music is a little heavy, but if you want a place to unwind, you could do that here. Not an uppity pretentious Scottsdale norm for sure. I will come back if I have the chance.