So, I've eaten here quite a few times and I'll try to keep this organized.
Design/Appearance: Poutine Dare to be fresh has a great looking facade with a sliding glass front so you can enjoy those warm summer days. The interior has trendy bar stools which have those pneumatic gas deals to adjust to your weight. Also the exposed brick and good lighting are a nice feature as well. The place is very clean and asthetically pleasing. I'd give a 5 out of 5 in this respect. There is also free wifi and outlets available at the location for customers.
Food: I've had several variety's of poutine here as well as their chili. I find the pricing to be quite good actually. A Basic 16oz poutine will run you 4.99 and the 24oz 5.99. Chili is a real steal at 3.99 for a regular and 4.99 for a large. The toppings for the Poutine are awesome and fresh. Everything from pulled pork, butter chicken to sundried tomatoes. The owner's told me he try's to source as much as he can locally and you can really taste it in the food. The fries are golden brown and the cheese curds are just epic. I suggest the loaded poutine, it's your basic poutine with a thick cut bacon, a couple dolops of sour cream and fresh chives. And it's presentation is excellent.
Even for the veg lover there is a veggie based gravy and plenty of veggie toppings to choose from.
I've also had one of his farmer market type deserts, a butter tart to be exact. It was epic, a good size for the money, plenty of rasins, and the crust wasn't over baked so it crumbled nicely in my mouth.
They have plenty of cold drinks to select from as well as salads and ready made sandwiches. Their chocolate milk though is excellent. Way better than the Beatrice brand seen practically everywhere. It's probably one of my favorites.
Overall I'd say food was excellent and for the price you can't go wrong.
Customer Service: These guys are just amazing. The owner Graham is always there and he remembers your name. Just real quality people. Interested in engaging their customer base. Food is served pretty damn fast. So no issues that way!