As another recent review has said, this place appears to have been cleaned up and turned around a bit since its initial reviews from a few years ago. I wouldn't eat off the tables, of course, but it isn't dirty and gross. This location isn't anything amazing and, sometimes, the customer service is a little cold, but they are always speedy and there have actually been maybe a couple times when the cashier was very friendly to me. I usually grab a bite here before heading on the Van Galder bus down to Chicago, or if I'm coming back up and I'm too hungry to wait for food, and it has never disappointed me. You get what you expect here; simple as that.