This is not "fast" fired. I tried to do an order online and website was not working. They were not going to do a phone order at first until I explained the issue. I called in the order and it was JUST being put in the oven 35 mins after it was ordered and they were not busy at all and had plenty of workers. Pizza is good, but there are a LOT of good pizza places in Charlotte and we will not be back if the service is going to be like that. They are also VERY small for the price. Very disappointed because we were really looking forward to this new place.