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| - I haven't gone to a Boston Pizza in years, and yet have found myself going to three different ones in the past month.
My friends and I were planning dinner at our usually Jack Astor's, but due to a fire evacuation our night out had moved to this location of Boston Pizza. The food is what you would expect for the price: worthy of eating but nothing extraordinary. The service this night was exceptional with our waitress being very polite and friendly. The speed of service was also quire reasonable, then again the place was slow. Like most restaurants do, everyone gets their food at once, and if that requires more waitresses, than it is done. I was quite surprised the waitresses were left the task of serving their own tables their food, and since we were a table of eight it required three trips for her leaving us receiving food at different times. Quite odd.
Due to this experience I almost gave this location a four star. But then I remembered one night a couple years back where a bunch of us went to this location later one night. The host took twenty minutes to seat us, because he was in charge of completing purchases for some reason. Then our waitress either deliberately ignored us, or no one knew who was responsible for our table because it took twenty minutes for us to be acknowledged and have drinks served. Therefore, this memory turned the four stars into three.
Gotta love the service industry, the quality of service is like a roller coaster ride.
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