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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-09-07 00:00:00 (xsd:dateTime)
itemReviewed	Beerhead Bar & Eatery
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Short answer: terrible service, great beer, so so food We showed up and had to wait 20 minutes before some came over to us and then 15 minutes after that for drinks to show up. The people next to us had their food delivered and but had no plates or silverware. They waited about 5 minutes before getting up and getting their own silverware and plates. Then we had to wait 15 minutes for someone to come get the check that we had a card down for. We finally got up and went to the hostess stand to have it paid for. The server who's attention we got told us he couldn't ring us out because the system would not let him, it had to be the server who opened the tab. If that wasn't enough here is the real sad/frustrating part. When our server first came over to us finally after a long time, she said, "Sorry for the wait, we had a girl who didn't show up today so I guess I'll get your table for you". We were blown away at the statement. This is not something you bring to the attention of customers and make them feel bad because this waitress will take their table out of the pity of her soul. This is something the manager and staff take care of, split up the uncovered tables at the beginning of the day and just handle. That is a terrible thing to pass on to customers like that. The icing on the cake was once paid, we asked to speak with the manager. We explained the situation to him and he agreed that we should not have been told about that and "it was not our problem" and was wrong to say something like that. But then goes on to apologize and ask the server's name and said "She's on loan, so we didn't know she would say that". The manager threw his own staff under the bus and did the same thing he said that the waitress should not have. Unbelievable. I give two stars only for the beer and patio environment. However myself and the rest of my party could not get over the gross mishandling of customer service at this establishment and will certainly not be back to support this business and its bad management and service.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Ryan

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