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  • We had our Goddaughter for a Saturday and (had planned to) end our evening at a restaurant close to Duckworth's for dessert. Since they were sold out of what we really wanted, we called Duckworth's to place a pick up order for three desserts to go. We were told it would be just a few minutes, and about 10 mins later we showed up at the hostess stand to get our order. The girls there acted confused and there was some commotion and it became clear our order was never placed. No big deal we thought. How long can if take to put three desserts in a bag? Answer: 35 mins. Yes, we were told to head to the bar to pick up our order "in about four minutes". The bartender was friendly, but we kept getting told "it's coming in just another couple of minutes". We had an 11 year old with us and didn't plan to have her in a bar on a Saturday night, let alone for that amount of time to pick up desserts we had phoned in 45 MINUTES earlier. Keep in mind all three desserts were pre-made and all they had to do was take them out of the fridge and put them in a bag. And the one dessert that was the assorted cupcakes still had the nutritional info on the plastic box and said "made by Cheesecake Factory". Poor and sloooooow service for absolutely no reason. By the time we left the bar had half emptied out. Won't be back. Just unacceptable service.
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