I was stuck in a room with no air conditioning for 3 days before they moved me into a different room, not before treating me like a stupid person suggesting I didn't know how to operate the machine.
I needed to stand in line at the very slow front desk, every day, before they sent a "house keeper" not the maintenance person to check up the air conditioning. An apology would have been greatly appreciated!
I could go on and on with the horrible service but i think that gives you a good idea.
On the rooms topic, they look ok but you get no amenities at all. You pretty much get what you see in their website pictures but they need some cleaning, specially, the bathroom floors and walls. Disgusting!