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| - Was shopping for a TV, waiting for labor day to catch some of the deals. Did my research through many online reviews and knew the TV I wanted (priced at 1799.99). Maybe its me, but there was no one coming up to me asking if I needed help looking for a TV. Finally, someone came up to me and began destroying my opinion on why I should avoid this TV, and instead 'lets' take a look at one for $500 more. Nice try, but I am one stubborn sob. Asked if they price matched, they stated yes, (their fine print online list about 6 companies they will price match)
Showed the guy 2 different companies from online retailers/box stores.
1) NO on the first one, no real explanation except it is a 3rd party seller, hm, okay (would have been a $$100 savings for me)
2) Yes on the second one except I had to show my ID card to state I was a member of the wholesale club chain, ($50 difference) I stated I was not a a member, and he quickly and in a rude way stated 'No, we cannot price match'. What? Ok, its $50!, $50, you are telling me you're going to let me walk because I was trying to save a whopping $50!!??! HA.
(if you are still reading this, it continues to get better). Now for the fun part: I had a 10% coupon, which DID NOT state exclusions on Sale items, the Brand I was purchasing or a UMRP (Unilateral Minimum Retail Price) The guy goes, 'I believe this is a UMRP TV, so no we cannot honor this'. Dude, I worked retail electronics before, I know what to look for. I of course told him 'No, its not, its not stated on the price tag, therefore it does not fall under UMRP' He looked at me almost angry, but proceeded to start the sale.(At this point the 10% showed all green lights that it would work)
We set a delivery date and had the final price all set with tax, I had my credit card out and he then typed in the 10% code. Did not work. Apparently, the 10% states that it will only work under regular based prices. HOWEVER, it DOES NOT state that it would not work with sale prices. The language is not clear. Remember, I had my credit card out and was ready to pay, give this guy a great sale and help him in receiving a paycheck. He goes, "cant use it,". I then went "talk to the manager, because I am ready to pay for this right now" His response, "Nothing he can do either"
Ok guy, this is exactly why box stores are closing and people are just buying online. Went online to Bestbuy.com the next day, put the coupon code in and boom, 10% off. Terrible service from the box store. Other competitors will match prices no questions asked and will honor coupons. Thanks for nothing.
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