I don't usually review stores like this for some reason, but I've visited this location a few times now and the customer service has always exceeded my expectations, especially when it comes to exchanges and returns. Twice I've needed to exchange online orders and both times I've been impressed by how quickly and professionally they've handled this, both times reordering my replacement items right there in the store when they weren't available, and for the same price I paid. No games. It's awesome.