I was really excited to try Ray's Pizza, as I recently moved here from NYC and was missing the pizza terribly.
Unfortunately, this pizza reminded me more of Pizza Hut than even the worst pizza place in Brooklyn. NY pizza requires a sweeter crust, doughy but still crispy on the bottom, and sause with actual flavor. This crust was like cardboard. You couldn't fold the pizza because the crust was so dry that it broke if you bent it at all. The sauce was bland and was missing all of the flavors you would expect from a good slice. I don't even want to talk about the cheese but I will. It was probably kraft cheese. It tasted like nothing and didn't move.
Also, the service is bad. I get it that New Yorkers have attitude... but it wasnt the attitude that was wrong. It was that they forgot to put our pizza in the oven when we ordered it. We had to remind them that the pizza sitting on the counter should go in the oven so that it would eventially come out of the oven and end up on our table. Maybe we should have just left it behind the counter after all...