I heard a lot about this place and it was pretty high on my list of places to try while visiting. We started with an appetizer of the mac n' cheese bites and I'd just give them 2 stars. They were okay but super greasy and the mac n' cheese was nothing special. The cheese really didn't taste anything different to me and the flavor was a little bland. Just hitting those with some simple salt & pepper would have been a huge addition to me.
I ordered the Monte Cristo and wifey ordered a melt sandwich with smoked gouda. The Monte Cristo is huge and we should have just split that but again flavor wise was somewhat bland and forgettable. It really didn't hit any big notes with my taste buds. I would give this sandwich 2 forgettable stars.
My wife's "smoked gouda" melt sandwich was even less remarkable. 2 bland pieces of grilled bread with extremely bland cheese that had no smoked flavor at all. It was like eating paper. Tasteless and very boring. I wouldn't even give this sandwich 1 star.
Luckily, our server was great. I'd give him 5 stars and he did a great job. He was attentive but not overly. He made sure we had everything and just made sure there was no problems. Even when the food was forgettable, I still tipped him 25% because he did an excellent job.
If I am ever in Cleveland again, I just do not see myself going to this place at all because I can't get passed the boring food. Sorry! Oh, and the calorie and carb count are through the roof. Doctor scolded me for going there and banished me to the exercise room where I was punished severely. Lesson learned, doc.