My mother gets a 25 dollar comp for her birthday. We go to TGI Fridays in Sams Town and order the 13.99 from 24.99 Steak and Lobster times 2. Not crowded on a Thursday evening. Food comes out - steak looks good but tough and chewy. Lobster cool and rubbery. Baked potatoes mine perfect moms underdone big time. Tell waiter - 20 percent discount. No visit from cook or manager. Finish meal as I was hungry then asked for manager. He claimed he just walked in and listened but no explanation, sympathy, or gesture to correct. He then said as we were leaving - hope to see you again. IS HE KIDDING? Said I would never be back. Food 1, Waiter 3, Recovery/Managenent -2. Try the buffet or steakhouse - stay away from his excuse for a TGIF.