Terrible service. I had a delivery for Valentines day, as a surprise and the flowers were delivered on the wrong day, and they left a voicemail on my partners phone stating that the flowers were delivered a day early...when she was not present at work. The surprise was completely ruined, and when I called in to the customer service line the lady I spoke with stated that the flowers were delivered, and the job was done. From there I asked to speak with a manager, and she stated that there was nothing she could do, and she did not have time to deal with me. She said that I would have to take everything up with Bonnie. I am completely disappointed with the service I received..especially after paying over 100.00 dollars for sub par flowers that were delivered on the wrong day..