As someone who works in the service industry, I was pretty disappointed and almost disgusted during my visit yesterday. One of the biggest rules of thumb is cleanliness, and part of this means restraining your hair when you're serving, bartending or running food. Not only that if you're going to touch/play with your hair, be sure you wash your hands afterward instead of picking up my food and bringing it over. This place is far more focused on it's aesthetic than it's quality of service.