I left my old salon after 2 years because I had a very bad experience (a trim turned into 10inches being cut off, and there was a month of crying). So I booked a haircut here for a trim with Vanessa. First off, she is super sweet and fun to talk to. I told her about my bad experience and even showed her pictures. She told me cutting my hair dry was best for my hair texture. She then explained everything that she was doing. She barely cut any length off but made my hair look so much healthier! I am so glad I gave this place a chance after reading mixed reviews. I highly recommend getting your hair cut by Vanessa!!