DO NOT RENT HERE - PAY EXTRA AND GO ELSEWHERE!!
My husband and I usually rent through Enterprise - excellent company and never had any issues. This time we decided to try out Dollar because it was over 200 dollars cheaper than anywhere else.
We booked a full size car for 4 days. There was only a few people in line when we got there and we got helped fairly quickly. I wish I could remember the man's name who "helped" us. Najeem or something like that who could hardly speak English. He was the most rude and inconsiderate person I think I have ever met. He rushed us through everything, didnt go over any prices, what we were paying for or anything. We had a few questions about bringing the car back, costs, etc.. and he said they would help us outside with the questions and started helping the next guest before we were even finished! He clearly hates his life and job. Asshole.
We get outside and this African american woman who was working took our paperwork and said go to zone 1 and pick out a car, keys would be in the cupholder. She wouldn't help us with our questions either.
We pick out a car (they were all older models and dirty) I noticed there was a piece missing from the window.. I told the woman at the exit lane and she stayed yelling that we were holding up the line and why didnt we fill out the damage report - first of all, DAMAGE REPORT?! Did she want me to pull this out of my ass or something? They never gave us a report to fill out when getting the car.
We have been driving in the car for only an hour and its filthy, drives like shit and smells like dirty feet and pee.
Curious to see what extra charges they put on my credit card thinking we womt notice when we return it Saturday.
Dont let this "cheaper" car rental place fool you!!
I would rather pay 500 dollars more for a car rental than rent here again.