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  • Food: 2 Star Service: 2 Star Ambience: 3 Star As a Palm "frequent diner Club" member, I have to say this is probably the worst meal I've had at any Palm, and it does pain me to say that. Greet times at the hostess station and at our table were slow for a late lunch (1:30 on Memorial Day Monday). We ended up sitting "outside" in the Caesar's promenade area because there was a larger party just breaking up inside. Only four other tables on the patio. There was just an overall lack of energy, lack of enthusiasm, lack of attentiveness, which is quite unusual for a Palm. Maybe after a long Holiday weekend everyone's energy level was a bit down. We went with the Businessman's Lunch special -- my usual go-to meal option. The Lobster Bisque was beyond salty. I mentioned it to the server, and she offered to replace it. I didn't want to bother at that point, so I kind of blew it off (not knowing what was to come). Had I known, I would have send it back & requested a salad. Ended up drinking 3 - 4 glasses of water to compensate for the LV parched air and the saltiness in the bisque. Second course: NY Strip steak -- both of us ordered med-rare. Mine was cooked properly (it was a tad thicker than my hubby's) in the middle (edges were overdone), but no flavor and had a mealy consistency. Hubby sent his back once, and should have sent it back a second time. Poorly cooked, poorly seasoned, unimpressive steaks. We each ate less than half of our steaks after picking through them & trying to find more tender tasty bits. Definitely the worst steaks I've ever had a high-end steak house -- maybe the leftovers on the holiday Monday? Server ended up talking (and talking and talking . . . ) to the table next to us about a common interest while we were sitting there with obviously "finished" plates, and we waited for our plates to be cleared . . . .and waited to order our desserts ("to go" because we were fed up) . . . . and waited for our check . . . . and waited for its return. FWIW - the key lime pie was nice, but the cheesecake was spot-on as usual! We took them with us back to the Bellagio & ate them in the Sports Book while watching day baseball. That was the best part of the meal, even though we had to bum silverware from the bar in the Sports Book because our server hadn't put any silver, napkins or the usual "to go" packets. Overall, not an overwhelming experience.
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