We saw pretty good reviews here and decided to check it out. We had no idea it was chain. Pretty good steak chain. I would give it more like 3.7 instead of 4 stars.
We had a reservation and we were seated right away with the friendly host. And our server was very nice and polite, with the usual upsale pitch on wine and specials.
My short rib was absolutely delicious and something I would order again. The mash potatoes were pretty good too. My friends hangar steak was also delicious.
We did have an issue with my buddy's steak in which it had to be remade. Seemed to be well done and dry when we asked for it medium. We usually end up eating stuff even if we don't like it too much, but since we're spending $50 or so on a steak, it had to be perfect. Even when it came out the second time, it still wasn't cooked properly and seemed sort of rushed. It really killed the dining experience. And even if the manager and the server brought out a third steak, it would have been too late.
I give 4 stars because the manager and server handled the situation pretty well. They tried their best and it seems to be a fault in the kitchen side.
Would I come back? Yes, great ambience and service. Food was good, aside from my friends steak.