| rev:text
| - This place is good but has a lot of work ahead of them to be successful. The food and atmosphere were great. However, when the staff knows nothing about the beers on tap, nor did they care to learn, it makes it difficult for a visitor to wanna stick around and keep drinking. In addition, don't allow your staff to eat or drink behind the bar or sit in little circles and chat, it makes it very uncomfortable for the customer.
Lastly, in my opinion, I would have marketed the heck out of this place, especially during the 10 days of Nascar in Charlotte. I get it was a quick opening, but, having specials or even taking coupons to the local hotels to let people know you are here, would have been my first steps. I want to see places like this do good, but be cautious of the staff that only wants a paycheck. Customer service is key, food is next, and specials are highly recommended. Good luck! My review will matter next time I am here.
|