This should not be downtown. They take too long for an order and have inconsistent availability of their menu. Waited 35 minutes for our call ahead order, which was stated to only take 15. After waiting all that time, I was told part of my order wasn't available today, though I'd already paid for it. Also, while waiting, you're subjected to a loud tv showing tv shows with nudity and cursing. Definitely not what I think is appropriate for the work crowd in a downtown office building.