This place was a 3-4 stars until today. I went in for a late lunch with my mother and daughter. Ordered carne asada fries, 2 orders of ceviche tostadas and the 99 scent special of the day which was a junior quesadilla. We ordered it to go. When we checked the food after we got home, we were missing the quesadilla and one order of the ceviche. We were starving and ate and I called an hour and a half later to see if I could come by and pick up the rest of my order. The lady answering the phone, didn't understand what my complaint was. She hung up on me. I called back twice and she did not pick up. She answered the third time and said to come by. I told her my boyfriend would with receipt because I had to go to work. She said okay. My boyfriend got there and he was told that the only item missing was the 99 scent quesadilla and that they would not be replacing the ceviche which was 3.99. They did not believe us!! Too bad because their food is decent and they just lost a family of customers. So disappointed!! Terrible customer service!!