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| - Wow! This used to be our favorite restaurant to frequent as a family. However the quality of service has dramatically decreased in the last couple of months.
I am actually composing this review from the restaurant where we have waited over an hour just to receive our soup. Upon our arrival, we were seated at the hibachi grill section and had to wait 10 minutes for the server to greet us, another 10 minutes to receive water, and another...hold on...20 minutes to order drinks. Then after we place our order, the server informed us that they don't have the salad that goes with the dinner, but doesn't offer any compensation or discount. The cook who prepared our food had absolutely no personality or flare, nor was he a hibachi chef. We could've gone to a regular restaurant to be merely served a steak.
Realistically, the 2-star rating is too generous. But I'm hoping that the last 2 experiences are apparitions as opposed to the new standard.
...Oh, by the way, the server's name is Richard. He has been terrible both of the last two times we have come. One time it was busy, the other time it was not. Regardless, his service is HORRIBLE.
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