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| - I have had breakfast and dinner at this location, and although the food is really good from what I have experienced, I witnessed a waitress encounter I will never forget.
I dropped my wife off for a dentist appointment this week and decided to pop in and have some breakfast. I was at the end of the row, and there was a couple of ladies with their kids further up the isle. Then a woman and a guy sat down in front of me.
The waitress, well I will just refer to her as "Melissa". The woman in front of me started talking to the guy she was with, as "Melissa" was taking the ladies/kids order. "Melissa" was rubbing her hand all over her face. I saw her too, it was not an appropriate thing to be doing in the middle of this isle, as we were all prepared to have breakfast. That is a bathroom moment. It was not a few second thing either, she was acting like she was trying to stop a dripping nose, because her hand kept wiping her nose area, and then her mouth. So the woman in front of me was quiet about it, but I saw her attempt to say something to "Melissa" quietly at the drink station. I say it was quiet, because I couldn't hear her, she leaned in to speak to "Melissa", but it was the waitresses reaction that struck me. She proceeded to go tell all the other waitresses about that conversation, it was really obvious. She would say something, look over at this poor lady who was sitting at the table, and then the next waitress would stare at the, guess who, the lady in front of me. That was tact-less.
A younger gal came over and told the woman in front of me that she would have a new server named Becky. The woman in front of me was nice about all this, I heard her tell the gal that it was inappropriate that "Melissa" was touching the menus, dishes, and anything else, and didn't wash her hands, and that she shouldn't be touching her face at all near customers. I totally agree. She said "Melissa" told her that she did go wash her hands at the station before handling anything, but I was there, and no, she did pick up the menus and drinks. So now this gal was trying to tell the customer she didn't see what she saw? That was not okay. I wanted to say something, but I didn't. I should have. But "Melissa's" behavior over the issue was like a kid who got caught with their pants down and they get all hissy with the kids who saw it happen. She should have apologized to this woman. I saw her. She did wipe her nose area several times and then immediately pick up the menus and went about her other duties. I may decide to eat there one more time, not sure yet.. But I will not be sitting in "Melissa's" station. And if the waitresses are allowed to handle situations badly like she did, I will not give them another chance after that.
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