I love this place but I recently visited with my sister and my experience can not be more frustrating. Our server took 30 minutes to come to our table so I could order something. Our server not once came around to check if we were doing okay. The more disappointing part is the fact she's one of the managers there. Another server had to check up on us and we weren't her table. My sister wanted siracha sauce so she asked a waitress for some and she said she was going to tell our server, she never mentioned it to her so I had to ask the waitress that checked up on us and she immediately got it for us. Once I got my food i got the wrong thing, i ordered white rice and got miso soup instead and got charged for it even though I didn't eat it.
Over all my experience was horrible, I work in customer service for over 3 years and the service I got was horrible.