This place has really gone downhill, and I used to like it. I had to get myself a refund and leave with a dirty car after witnessing nothing happening for an hour... but when I departed, I realized they had left my car and the A/C running with the door open for all of that time, so that sums up how much they care. They are, however, still consistent in having the Autoglass scam guys approach you within 30 seconds of you exiting your vehicle.... they will not see me again until I see a 'Under New Management' banner!