I went in to Whitfield last week (May 11, 2013) looking for plants for my yard. No one greeted me so I had to track down someone for help. I found a woman watering and asked her for help. She asked this other employee to help me. He agreed since he just ended a call helping a customer. He asked the woman watering if they had any Zucchini plants she said she did not know she would have to go check. He said that was not necessary because he simply told the customer they did indeed have them. I thought to myself that would really make me angry if I drove all the way there for something they said they had come to find out after arriving they did not have it. The employee took me to look at a plant I was asking about and while he was in the middle of explaining about the plant, his phone rang and he proceeded to answer a personal call only to yell at the other person on the phone about being responsible and being locked out of the house etc...He said he could not talk, said he was at work and hung up on the caller. I thought to myself, wow how rude. He then made another call to another person saying they needed to communicate and that they had to go back home to let the other person back in the home.
I simply just walked out at that point. I don't purchase items from any retail establishment that does not display good customer service.