Over a span of at least three months, I have attempted numerous times to schedule a new patient appointment. I am only ever met with hold music. I have never been connected with any actual staff at either the Chandler or Gilbert locations. This means no office staff ever picked up the phone on each individual occasion I called. In addition, I left several voicemail messages for a return phone call to schedule this appointment. I have yet to receive a return phone call from this business.
As a cancer and disease treatment and care facility, preventing sick people from accessing medical professionals is unethical and irresponsible. Simply put, if we cannot schedule an appointment, we cannot get the care we urgently need.