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| - I go to 24 carrots very often because I love their fresh, healthy, unique dishes! One of their servers is also extremely nice and helpful! The reason I am here writing this review right now is because multiple times I've gone to 24 Carrots, the service has been absolutely terrible! Today when I went there was the straw that broke the camel's back! We ordered two sets of pancakes, but when we got them, they appeared a bit burnt. It wasn't until we flipped them over that we saw how really burnt they were! How can you even serve pancakes that burnt to your customers?! It was obvious that the cook had to have known he had burnt them too! He just tried to hide it! Then when we asked if they could remake them, the servers were very apologetic and understanding, but as we watched the servers tell the cook about the mistake, he raised his hands in the air above his head in annoyance! Why should HE be mad that HE made a mistake and now has to fix it?! We ended up getting new pancakes that were better and weren't burnt. I love 24 Carrots so much, and it pains me to write a bad review, but after several instances of bad service, it gets old, and something needs to change! I didn't pay $20+ for burnt pancakes! I hope things change for the better because I don't want to experience this anymore.
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