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  • I knew when I walked in the restaurant on west charleston in Las Vegas nv last night about 5:40 and the booths and the seats were filthy. I asked the hosted to clean it. She never came back. We sat there at least 10 minutes asking for a glass of water and some service but one would even come to the table. and then after a while I gave up ! Since I am handicap I can not get up and hunt down a server We decided to leave and on the way out I explained to the hostess that we could not get any service and we were going to leave and she said oh ok!!! Is this how you handle your customer service ? I am very disappointed! I guess one customer means nothing to you. Is this the way your employees are trained? There were not one employee that was rude but all that I spoke to I wanted to make you aware of these issues Sorry for your issues. Hope you can fix them. I know I am done coming there. There are too many choices in this area that will treat the customers right!
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