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| - Walked up a flight of stairs to the second floor, brightly lit with beams of lights along the walls. You're not going to get much help in terms of accessibility.
First thing you see when you enter the cafe is the washrooms on the left and a line of people ordering at the front. Guess it's the kind of place where you line-up at the front, grab a number, and then wait till they call your number out. Reminds me of those chinese food courts.
Clean washrooms.
There are no servers here, but presumably they haven't been hired because just outside the store there's a big sign that says they're hiring people to fill in "dining room server" positions. So once you figure out what you want to order, go up to the front and put in your order.
When your order is placed, you will be given a device notifying you that your order is ready. It's quite a piece of technology: it buzzes and lights up in various colours when they call you. Definitely a step up from a piece of paper and someone yelling out your number in vain.
They do not have extra utensils available that you can pick up on your own. If you require extra utensils, you will have to request it from the counter.
I ordered the Hainanese chicken (with rice) along with a cube toast.
For $10.50, the chicken dish comes with a bowl of chicken oil rice, about half a dozen pieces of chicken, two pieces of cucumber, some sauces for the chicken, and a bowl of soup on the side. The soup itself had that familiar MSG flavour. Couldn't take more than one sip. The chicken tasted like what I expect hainanese chicken to taste, but it wasn't particularly memorable. The rice was ok.
The cube toast was pretty good. Bread was crunchy on the outside and soft on the inside with butter. Comes with ice cream of your choice and slices of strawberry and banana. Couldn't really finish the bread itself though because it was too hard, but maybe that's how it works.
Overall, I'd give the food a 3-star, under the assumption that you do not have time to walk over to chinatown to get the same meal for half the price.
My issue with the restaurant is the service. I came during the grand opening promotion, so the toast was free as it qualified as a dessert. Someone ahead of me ordered a drink, but the person taking the order did not mention that there was a promotion and the drink was free.
For some others in the group, they decided to serve the dessert first before serving the meal item. They were also inconsistent in asking whether the dessert should be served with the meal, or after.
Also, the place closes at 9:45 PM (based on their menu where items are available from 11 AM to 9:45 PM), but they started asking people to leave at 9:20.
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