I don't really understand the poor reviews on this place.....maybe it depends on the day you go? We went on a Sunday, it was crazy busy, but service was great! (of course, my view of customer service is a little different then the rest... I used to live on an island where you were just happy to find what you were looking for, let alone expect good customer service) Anyways, our server was very sweet! Always had a smile on her face. The carts served us promplty and none of the food was cold. They always had whatever we wanted (I hate having to wait for the next cart).
Now, as for the actual dim sum and food.......holy cow, to die for! So flavorful and fresh!! The broccoli makes you sing...and the wine noodles, make you cry. You leave with very weird mixed emotions, but mostly a happy belly full of yummy food.
In my opinion, this is the best dim sum I have been able to find in Phx. I'm ditching my previous spot (Mekong Palace) and will be back to Golden Buddha when the dim sum monster strikes again!