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  • I was given a gift from Macy's Online for my birthday. It was a Green Polo that was a little to small so I wanted to Exchange for a size larger. I went into the store to EXCHANGE the Polo for a larger size and they refused because I did not have a receipt (it was purchased online and given to me a gift). The person who gave it to me couldn't print an online receipt because they don't have that feature like Amazon when you are returning a product. Costco allows returns with or without the receipt. Do not buy products from Macy's because their return AND exchange policy is unrealistic. Nobody keeps paper receipts anymore even Home Depot emails you a receipt in combination with paper receipt. Buy your clothes/products from Amazon, Costco, they accept returns no problem and have a greater variety of options.
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