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  • I do not know where to begin. DO NOT BRING LARGE BREEDS HERE. This was extremely unprofessional. I should have known how unprofessional this "business" was when Debbie solicited Angel Paws in another groomer/pet store. I read good reviews, so I decided to give them a try. I dropped my 20 pound white spitz and 100 pound golden pyrenees off for a bath, brush and nail trim. I was called and told that ONE of my dogs had flees and they would have to charge me more for flee shampoo(which i agreed to). Clearly if one of my dogs had flees, they both do. They bathed one of my dogs in the shampoo and charged me double the quoted price. She then texted me to pick up my dogs because they were barking and being difficult. When I got there, I rang the door bell and I could hear her swearing and yelling because she was having difficulties with another dog. I yelled "do you need help?" and she continued to be disgruntled. Once she realized I was there she let me in. She had my dog, another large dog, 5 pound dog and cat lose in her work area. I find this very unprofessional, you don't know these animals behaviors or tempers. She then told me how my dog bit her assistant and was difficult. She told me my dog "broke skin". They couldn't seem to show where my dog injured her. She then said "Your aren't going to leave a bad review are you?" I've already given you a discount." She knew this was handled poorly and she had done a horrible job. My golden pyrenees was still wet and more matted than when I dropped him off. Their nails were not trimmed. Both groomers even argued with me saying that my dog was barking at the blow dryer and being difficult, so thats as good as he'll be. In the end I took home a wet dog. His fur looks even worse a day later. This place should not accept large breeds. They should also learn how to politely talk to their paying customers and keep organized. They didn't know which harnesses and leashes were mine. I went home with a collar and leash that wasn't mine. I now have to spend more money to get my large dogs botch job fixed.
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